aec653's Privacy Policy
Your personal information is of the highest importance to us. Learn everything about how aec653 collects, stores, and protects your information in this policy.
Introduction and Scope
aec653 ("we", "our", or "platform") operates a trusted online gaming service for Bangladeshi users. This privacy policy ("policy") describes how aec653 collects, uses, stores, and protects the personal information of its users. By using this platform, you are considered to have given your consent to the terms of this policy.
This policy applies to the https://aec653.lat website, our mobile-optimized service, and all associated digital channels. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
Who This Applies To
This policy applies to all individuals who have registered on the aec653 platform, created an account, or have used or attempted to use our services in any way. Only individuals aged 21 or above may register on this platform.
Changes to the Policy
aec653 reserves the right to amend this privacy policy at any time. Any changes will be published on this page and the revision date will be updated. We may notify users of significant changes.
1. Data Collection — What Information We Collect
aec653 only collects information that is necessary for providing our services, ensuring security, and meeting legal obligations. We never collect unnecessary information.
1.1 Personally Identifiable Information
During registration and account management, we may collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID (NID) or passport number (for KYC verification)
- Username and password (stored in encrypted form)
1.2 Financial Information
For transaction processing we collect:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (where applicable)
- Deposit and withdrawal transaction history
- Visa and Mastercard details (if used)
Full card numbers are never stored on our servers — PCI-DSS compliant payment gateways are used.
1.3 Technical Information
Information automatically collected while using the platform:
- IP address
- Device type, operating system, and browser information
- Login time and session information
- Cookie and tracking data (see details below)
- Gaming history and preferences
2. Data Use — How We Use Your Information
Collected information is used only for specific and legitimate purposes. aec653 never sells your information to third parties without authorization.
Service Operations
- Account creation and management
- Processing deposits and withdrawals
- Personalizing the gaming experience
- Managing bonuses and promotions
- Providing customer support
Security and Compliance
- Identity verification (KYC process)
- Fraud prevention and detection
- Complying with anti-money laundering (AML) policy
- Age verification (to confirm 21+)
- Implementing responsible gaming policy
Improvement and Analytics
- Improving platform performance
- User experience research
- Fixing technical errors
- Planning new features
Communication
- Account-related notifications
- Transaction confirmations
- Promotional offers (subject to consent)
- Security alerts
3. Data Sharing and Disclosure
aec653 does not sell users' personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Necessary information is shared with selected third-party technology and payment partners for operating our services, such as payment processing services (bKash, Nagad, Rocket, Upay, bank transfer). These partners operate under strict confidentiality agreements and may use the information received only for the specified purpose.
3.2 Legal Obligations
Information may be disclosed to authorities based on applicable laws of Bangladesh, judicial orders, or government directives. In such cases we exercise the utmost caution and disclose only the information that is legally required.
3.3 Emergency Security Situations
aec653 reserves the right to share information with relevant authorities if fraud, money laundering, or any other serious criminal activity is detected. Protecting users and maintaining the integrity of the platform is our highest priority.
3.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may pass to the transferred entity. In such circumstances, users will be given advance notice where possible and the standards of this privacy policy will be maintained.
4. Cookie Policy
aec653 uses cookies to improve the user experience on the website and to ensure the smooth operation of the platform.
Essential Cookies
These cookies are necessary for the basic functioning of the website, such as login sessions and security protection. They cannot be disabled.
Analytical Cookies
Used to understand how users are using the platform, which helps improve the service.
Preference Cookies
Used to remember language, layout, and personalized settings, ensuring a smoother experience on each visit.
Cookie Controls
Most modern browsers give you the ability to manage cookies. Please note that disabling essential cookies may cause some important features of the platform to not work properly. To learn how to manage cookies from your browser settings, refer to your browser's help section.
5. Data Security Measures
aec653 applies industry-standard technical and administrative security measures to ensure the safety of your personal information.
Technical Protection
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Passwords stored using strong hashing algorithms
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
- Two-Factor Authentication available
Administrative Protection
- Data access limited to authorized staff only
- Regular data protection training for staff
- Logging and monitoring of data access
- Rapid response plan in case of a data breach
- Regular security assessments of third-party partners
Steps in Case of a Data Breach
If a data security breach is detected, aec653 will notify affected users as quickly as possible and take the necessary mitigation steps. Relevant authorities will also be notified depending on the nature and extent of the breach.
6. Data Retention Period
aec653 retains user information only for as long as necessary to provide services and meet legal obligations.
Active Accounts
All applicable information is retained while the account remains active. Certain information may be retained after account closure as required by law.
Financial Transactions
Records of financial transactions are retained for the period specified under applicable legal provisions. This is necessary to comply with AML regulations.
Data Deletion
Once the legal retention obligation period has expired, data is securely deleted or anonymized so that it can no longer be linked to any individual.
7. User Rights
aec653 believes every user should have control over their own information. The following rights apply to you:
7.1 Right to Access Information
You may request to know what information we hold about you and to receive a copy of that information. We will respond within a reasonable time after receiving such a request.
7.2 Right to Correct Information
If there is any inconsistency or error in your personal information, you may request a correction. Information can be updated by logging into your account or through our support team.
7.3 Right to Delete Information
In certain circumstances, you may request the deletion of your data. However, please note that due to legal obligations, some data must be retained for a specified period.
7.4 Right to Opt Out of Marketing Communications
You may opt out of promotional emails and notifications at any time. However, transaction confirmations and security alert messages cannot be stopped, as they are part of the service.
How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact our support team. Your request will be processed after your identity has been verified. Reach us via our 24/7 live chat or by email: [email protected]
8. Protection of Minors
Restriction for Those Under 21
The aec653 platform is strictly for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is a mandatory step in the registration process.
If we become aware that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed. If you have any information regarding this, please notify us at [email protected]
9. Third-Party Services
The aec653 platform may include services from game providers (including Pragmatic Play, Spribe, JILI, PG Soft, Ezugi, and others). These third parties have their own privacy policies, and aec653 is not responsible for their data collection practices.
Relationship with Third Parties
Game providers and payment processors are independent entities. The data they collect is governed by their own privacy policies. aec653 shares only the information necessary to provide the service with these partners, and all agreements include data protection provisions.
10. Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. We are ready to answer all your questions in Bengali.
Live Chat
Our Bengali-speaking support team is available 24/7 on live chat to assist you. For urgent privacy-related matters, live chat is the fastest way to get direct help.
For detailed requests or formal complaints, email us:
[email protected]
[email protected]